Effective Date: March 2024

We respect and are committed to protecting your privacy. This Privacy Policy describes how NUVO GROUP (together with its subsidiaries and affiliates) (referred to in this Privacy Policy as “NUVO,” “Company,” “we,” “us,” or “our”) collects information when you visit our website www.nuvocares.com and any of our other websites which display this Privacy Policy (collectively, the “Site”). This Privacy Policy also explains how we use and disclose the information we collect from you, and your rights in relation to that information.   By accessing, visiting or using the Site, you expressly consent to our collection, storage, use, and disclosure of your information as described in this Privacy Policy.   If you disagree with anything in this Privacy Policy, you must not use the Site.  This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Use.

Why NUVO Collects Information

We collect personal identifying information to better deliver the products and services you request. Your personal identifying information helps us communicate with you about our latest products, special offers, and information about which you might like to hear.  We also collect your personal identifying information to help us design and deliver our website, and to deliver targeted advertisements to you when you use the website.

Information We Collect

If you are a visitor to the Site, we may collect information that you provide to us when you communicate with us.  Such information may include your name, address, phone number, and email address.

In addition, we automatically collect information about you when you use the Site. For example, if you access the Site through a computer, we may automatically collect information such as your browser type and version, computer and connection information, IP address and standard web log information.  If you access the Site through a mobile device, we may also be able to identify the location of your mobile device.  You may choose not to share your location details with us by adjusting your mobile device’s location service settings.  For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

We may also automatically collect information from you when you use the Site using “cookies”.  Cookies are small amounts of data that are stored within your computer’s Internet browser and that are accessed and recorded by the websites that you visit so that they can recognize the same browser navigating online at a later time. You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to use certain features of our Site.

In addition to cookies, we may from time to time utilize other technologies to collect and store personal identifying information. These technologies may include, but are not limited to, Web Beacons and JavaScript, Widgets and Server Logs, and general search queries.

Information from Other Sources

We may receive personal identifying information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.

How We Use Your Information

NUVO uses your information in a variety of ways to offer and provide our products and services to you and to support our core business functions. These include internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions.

Examples of how we may use your information are: (1) to request feedback and to enable us to better understand how the Site and our services are being used and how they can be improved, (2) to contact and communicate with you and to respond to your communications and requests about the Site, or about our programs, services, products, activities and special events, and (3) for any other purpose for which you specifically provide the information to us.

If you provide your email to us, we may email you with information and updates about the Site that we believe may be of interest to you. If you wish to opt-out of receiving these emails from us, please follow the instructions contained in each email you receive from us which will allow you to opt-out of receiving further marketing communications from us.

Remarketing

This site may show advertisements to you on other sites after you have visited this site. This is sometimes known as “remarketing” because we may re-market our products or services to you on other sites after you leave this site. We use third-party vendors, including Google, to show you these advertisements on various sites on the Internet. These third-party vendors, including Google, use cookies, pixel tags, and other technologies to serve you ads based on your prior visits to this site.

Users may opt out of Google’s DoubleClick remarketing pixel, which you may opt out of by visiting the DoubleClick opt-out page at:

https://www.google.com/settings/ads/onweb#display_optout

How We Disclose Your Information outside the Company

We do not sell or lease your personal identifying information to third parties. We only disclose your personal identifying information with your prior consent or under the following limited circumstances:

·      We may disclose or otherwise make available personal identifying information about you to service providers that help with our business operations. Your personal identifying information may be stored and processed by our service providers in the United States or other locations where the service providers or NUVO maintains operations and markets its offerings. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal identifying information for any purpose other than providing the services on our behalf.

·      We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of the Company, our customers, our associates, or any other person, or where otherwise required by law. An example would be the disclosure of personal identifying information as the result of a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.

·      We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of NUVO’s or as part of a corporate reorganization or stock sale or other change in corporate control.

Information You Share Through Social Media Services

The Site may include links to third party social media services where you will be able to post comments, stories, reviews or other information.  If you post any comments, reviews, photos or other information on our Facebook, Twitter or other social media pages, we may display those comments, reviews, photos or information on the Site.  In addition, your use of these social media services may result in the collection or sharing of information about you by these social media services. We encourage you to review the privacy policies and settings on the social media services with which you interact to make sure you understand the information that may be collected, used, and shared by those social media services.

Third-Party Links

The Site may contain links to third-party Internet websites, which are not owned or operated by us. We provide these links only as a convenience, and the inclusion of a link on the Site does not imply our endorsement of the linked site. If you provide any personal identifying information through any of these third-party websites, your transaction will occur on the applicable third party's website (not the Site) and the personal identifying information you provide will be collected by and controlled by the privacy policy of that third party. We are not responsible for the privacy practices or the content of these third-party websites, including these websites' use of any personal identifying information that you provide to them. We strongly encourage you to become familiar with the privacy practices of those sites.

Security of Your Personal Identifying Information

NUVO employs industry standard security measures for personal identifying information collected through this Site, including physical, electronic and operational measures to maintain security and prevent unauthorized access. While we take all appropriate steps to safeguard the personal identifying information under our control, unfortunately, no data transmission over the Internet or method of storing data can be guaranteed to be 100% secure. We therefore cannot guarantee that personal identifying information supplied by you will not be accessed on our servers, or intercepted while being transmitted to us over the Internet. We assume no liability for any damages you may suffer as a result of such interception, alteration, or misuse of information during these transfers. If you have reason to believe that there has been any breach of the security of the Site, please contact us at privacy@nuvocares.com.

Your California Privacy Rights

Under California law, California residents are entitled to ask us for a notice describing what categories of personal identifying information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes.  That notice will identify the categories of personal identifying information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal identifying information.  If you are a California resident and want a copy of this notice, please submit a written request to privacy@nuvocares.com.  In your request, please specify that you want “Your NUVO’s California Privacy Rights Notice”. Please allow 30 days for a response.

Minors Under Age 18

The Site is not directed to individuals under the age of 18, and we request that individuals under the age of 18 not use the Site or provide information about themselves through the Site. If we discover that someone who is under the age of 18 has submitted information through the Site, we will use reasonable efforts to delete it from our records.

Amendments to this Privacy Policy

We will notify you of changes to this Privacy Policy by posting the amended terms on the Site.  If you do not agree to the changes, you should discontinue your use of the Site prior to the time the modified privacy policy takes effect.  If you continue using the Site after the modified privacy policy takes effect, you will be bound by the modified privacy policy.

Questions and Comments about this Privacy Policy

If you have any questions or comments about this Privacy Policy, the practices of the Site, or your dealings with the Site, you can contact us by sending an email to privacy@nuvocares.com.

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